IT Outsourcing Market size to Grow by USD 97.51 billion | Accenture Plc and Capgemini Service SAS Among Key Vendors

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Major Five IT Outsourcing Companies and their Offerings:

  • Capgemini Service SAS – The company offers various IT outsourcing services, such as consulting services, to identify, build and carry through transformation programs; technology services, to design, develop and implement a wide range of technology projects; outsourcing services, to manage IT systems for applications and infrastructures of a client and their associated business processes; and local professional services, to provide consulting services for infrastructure, applications, engineering, testing and operations.
  • Fujitsu Ltd. – The company offers application outsourcing services such as design, development, testing, and implementation services.
  • HCL Technologies Ltd. – The company provides managed services related to the IT industry. These services help organizations to manage growth and meet capacity needs, associated software technology along with complex infrastructure and managing storage assets. HCL Technologies provides an entire suite of managed application services for the IT industry.
  • Hewlett Packard Enterprise Co. – The company provides managed services for cloud, telecom industry, security, infrastructure, and information. It provides cloud infrastructure managed services for Microsoft Azure and VMware.
  • Larsen & Toubro Ltd. – The company offers IT outsourcing services such as consulting, cloud and infrastructure services, assurance services, cyber defense resiliency services, and application development and management services.

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IT Outsourcing Market End-user Outlook (Revenue, USD bn, 2019-2024)

  • Government – size and forecast 2019-2024
  • BFSI – size and forecast 2019-2024
  • Telecommunications – size and forecast 2019-2024
  • Energy and utilities – size and forecast 2019-2024
  • Manufacturing – size and forecast 2019-2024
  • Healthcare – size and forecast 2019-2024
  • Retail – size and forecast 2019-2024
  • Media and entertainment – size and forecast 2019-2024
  • Others – size and forecast 2019-2024

IT Outsourcing Market Geography Outlook (Revenue, USD bn, 2019-2024)

  • North America – size and forecast 2019-2024
  • Europe – size and forecast 2019-2024
  • APAC – size and forecast 2019-2024
  • South America – size and forecast 2019-2024
  • MEA – size and forecast 2019-2024

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Regional Analysis
APAC will account for 37% of the market’s growth during the forecast period. China and Japan are the key countries for the IT outsourcing market in APAC. Moreover, market growth in this region will be faster than the growth of the market in other regions. North America also has a high potential market for  IT outsourcing. The ease of virtualization and dynamic scaling will drive the growth of cloud-based services. These factors will drive the IT outsourcing market growth in this region during the forecast period.

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IT Outsourcing Market Scope

Report Coverage

Details

Page number

120

Base year

2019

Forecast period

2020-2024

Growth momentum & CAGR

Accelerate at a CAGR of 5%

Market growth 2020-2024

USD 97.51 billion

Market structure

Fragmented

YoY growth (%)

3.82

Regional analysis

North America, Europe, APAC, South America, and MEA

Performing market contribution

APAC at 37%

Key consumer countries

US, UK, China, Germany, and Japan

Competitive landscape

Leading companies, Competitive strategies, Consumer engagement scope

Key companies profiled

Accenture Plc, Capgemini Service SAS, Fujitsu Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., International Business Machines Corp., Larsen & Toubro Ltd., Tata Consultancy Services Ltd., Tech Mahindra Ltd., and and Wipro Ltd.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID 19 impact and recovery analysis and future consumer dynamics, Market condition analysis for forecast period

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

Table of Contents

1. Executive Summary                           

2. Market Landscape                             

                2.1 Market ecosystem             

                                Exhibit 01:  Parent market

                2.2 Market characteristics      

                                Exhibit 02:  Market Characteristics

                2.3 Value chain analysis           

                                Exhibit 03:  Value chain analysis: IT consulting and other services

                                2.3.1 Inputs

                                2.3.2 Operations           

                                2.3.3 Delivery and support

                                2.3.4 Connecting and innovating

                                2.3.5 Marketing and sales

                                2.3.6 Service

                                2.3.7 Support activities

                                2.3.8 Innovations

3. Market Sizing                       

                3.1 Market definition

                                Exhibit 04:  Offerings of vendors included in the market definition

                3.2 Market segment analysis 

                                Exhibit 05:  Market segments

                3.3 Market size 2019 

                3.4 Market outlook: Forecast for 2019 – 2024 

                                Exhibit 06:  Global – Market size and forecast 2019 – 2024 ($ billion)

                                Exhibit 07:  Global – Market size and forecast 2019-2024 ($ billion) exclusive of Covid-19 Impact

                                Exhibit 08:  Global market: Year-over-year growth 2019 – 2024 (%)

4. Five Forces Analysis                          

                4.1 Five Forces Summary        

                                Exhibit 09:  Five forces analysis 2019 & 2024

                4.2 Bargaining power of buyers           

                                Exhibit 10:  Bargaining power of buyers

                4.3 Bargaining power of suppliers       

                                Exhibit 11: Bargaining power of suppliers

                4.4 Threat of new entrants    

                                Exhibit 12:  Threat of new entrants

                4.5 Threat of substitutes         

                                Exhibit 13: Threat of substitutes

                4.6 Threat of rivalry   

                                Exhibit 14: Threat of rivalry

                4.7 Market condition

                                Exhibit 15:  Market condition – Five forces 2019

5. Market Segmentation by End-user                             

                5.1 Market segments

                                5.1.1 Government

                                5.1.2 BFSI

                                5.1.3 Telecommunications

                                5.1.4 Energy and utilities

                                5.1.5 Manufacturing

                                5.1.6 Healthcare

                                5.1.7 Retail

                                5.1.8 Media and entertainment

                                5.1.9 Others

6. Market Segmentation by Service                

                6.1 Market segments

                                The segments covered in this chapter are:

  • Infrastructure outsourcing
  • Application outsourcing

                                Exhibit 16:  Service – Market share 2019-2024 (%)

                6.2 Comparison by Service     

                                Exhibit 17:  Comparison by Service

                6.3 Infrastructure outsourcing – Market size and forecast 2019-2024    

                                Exhibit 18:  Infrastructure outsourcing – Market size and forecast 2019-2024 ($ billion)

                                Exhibit 19:  Infrastructure outsourcing – Market size and forecast 2019-2024 ($ billion) exclusive of Covid-19 Impact

                                Exhibit 20:  Infrastructure outsourcing – Year-over-year growth 2019-2024 (%)

                6.4 Application outsourcing – Market size and forecast 2019-2024         

                                Exhibit 21:  Application outsourcing – Market size and forecast 2019-2024 ($ billion)

                                Exhibit 22:  Application outsourcing – Market size and forecast 2019-2024 ($ billion) exclusive of Covid-19 Impact

                                Exhibit 23:  Application outsourcing – Year-over-year growth 2019-2024 (%)

                6.5 Market opportunity by Service      

                                Exhibit 24:   Market opportunity by Service

7. Customer landscape                         

                                Technavio’s customer landscape matrix comparing Drivers or price sensitivity, Adoption lifecycle, importance in customer price basket, Adoption rate and Key purchase criteria

                                Exhibit 25:  Customer landscape

8. Geographic Landscape                     

                8.1 Geographic segmentation

                                The regions covered in the report are:

  • North America
  • Europe
  • APAC
  • South America
  • MEA

                                Exhibit 26:  Market share by geography 2019-2024 (%)

                8.2 Geographic comparison   

                                Exhibit 27:  Geographic comparison

                8.3 North America – Market size and forecast 2019-2024           

                                Exhibit 28:  North America – Market size and forecast 2019-2024 ($ billion)

                                Exhibit 29:  North America – Market size and forecast 2019-2024 ($ billion) exclusive of Covid-19 Impact

                                Exhibit 30:  North America – Year-over-year growth 2019-2024 (%)

                8.4 Europe – Market size and forecast 2019-2024          

                                Exhibit 31:  Europe – Market size and forecast 2019-2024 ($ billion)

                                Exhibit 32:  Europe – Market size and forecast 2019-2024 ($ billion) exclusive of Covid-19 Impact

                                Exhibit 33:  Europe – Year-over-year growth 2019-2024 (%)

                8.5 APAC – Market size and forecast 2019-2024              

                                Exhibit 34:  APAC – Market size and forecast 2019-2024 ($ billion)

                                Exhibit 35:  APAC – Market size and forecast 2019-2024 ($ billion) exclusive of Covid-19 Impact

                                Exhibit 36:  APAC – Year-over-year growth 2019-2024 (%)

                8.6 South America – Market size and forecast 2019-2024           

                                Exhibit 37:  South America – Market size and forecast 2019-2024 ($ billion)

                                Exhibit 38:  South America – Market size and forecast 2019-2024 ($ billion) exclusive of Covid-19 Impact

                                Exhibit 39:  South America – Year-over-year growth 2019-2024 (%)

                8.7 MEA – Market size and forecast 2019-2024               

                                Exhibit 40:  MEA – Market size and forecast 2019-2024 ($ billion)

                                Exhibit 41:  MEA – Market size and forecast 2019-2024 ($ billion) exclusive of Covid-19 Impact

                                Exhibit 42:  MEA – Year-over-year growth 2019-2024 (%)

                8.8 Key leading countries        

                                Exhibit 43:  Key leading countries

                8.9 Market opportunity by geography

                                Exhibit 44:  Market opportunity by geography ($ billion)

9. Drivers, Challenges, and Trends                   

                9.1 Volume driver – External factors   

                                9.1.1 Need to optimize business processes

                                9.1.2 Need to adhere to regulatory guidelines and ensure compliance

                                9.1.3 Rising popularity of SOA

                                9.1.4 Shift from the CAPEX model to the OPEX model

                9.2 Market challenges              

                                9.2.1 Data privacy and security risks in cloud-based services

                                9.2.2 Shortage of skilled IT professionals

                                9.2.3 Lack of quality standards in SLAs

                                Exhibit 45:  Impact of drivers and challenges

                9.3 Market trends      

                                9.3.1 Rise in the integration of application outsourcing

                                9.3.2 Growing digital transformation in organizations

                                9.3.3 Increasing adoption of software-defined infrastructure

10. Vendor Landscape                           

                10.1 Overview             

                10.2 Vendor landscape            

                                Exhibit 46:  Vendor landscape

                10.3 Landscape disruption      

                                Exhibit 47:  Landscape disruption

                                Exhibit 48:  Industry risks

11. Vendor Analysis               

                11.1 Vendors covered              

                                Exhibit 49:  Vendors covered

                11.2 Market positioning of vendors    

                                Exhibit 50: Market positioning of vendors

                11.3 Accenture Plc     

                                Exhibit 51:  Accenture Plc – Overview

                                Exhibit 52:  Accenture Plc – Business segments

                                Exhibit 53:  Accenture Plc – Key news

                                Exhibit 54:  Accenture Plc – Key offerings

                                Exhibit 55:  Accenture Plc – Segment focus

                11.4 Capgemini Service SAS   

                                Exhibit 56:  Capgemini Service SAS – Overview

                                Exhibit 57:  Capgemini Service SAS – Business segments

                                Exhibit 58:  Capgemini Service SAS – Key news

                                Exhibit 59:  Capgemini Service SAS – Key offerings

                                Exhibit 60:  Capgemini Service SAS – Segment focus

                11.5 Fujitsu Ltd.          

                                Exhibit 61:  Fujitsu Ltd. – Overview

                                Exhibit 62:  Fujitsu Ltd. – Business segments

                                Exhibit 63:  Fujitsu Ltd. – Key news

                                Exhibit 64:  Fujitsu Ltd. – Key offerings

                                Exhibit 65:  Fujitsu Ltd. – Segment focus

                11.6 HCL Technologies Ltd.    

                                Exhibit 66:  HCL Technologies Ltd. – Overview

                                Exhibit 67:  HCL Technologies Ltd. – Business segments

                                Exhibit 68:  HCL Technologies Ltd. – Key news

                                Exhibit 69:  HCL Technologies Ltd. – Key offerings

                                Exhibit 70:  HCL Technologies Ltd. – Segment focus

                11.7 Hewlett Packard Enterprise Co.  

                                Exhibit 71:  Hewlett Packard Enterprise Co. – Overview

                                Exhibit 72:  Hewlett Packard Enterprise Co. – Business segments

                                Exhibit 73:  Hewlett Packard Enterprise Co. – Key news

                                Exhibit 74:  Hewlett Packard Enterprise Co. – Key offerings

                                Exhibit 75:  Hewlett Packard Enterprise Co. – Segment focus

                11.8 International Business Machines Corp.    

                                Exhibit 76:  International Business Machines Corp. – Overview

                                Exhibit 77:  International Business Machines Corp. – Business segments

                                Exhibit 78:  International Business Machines Corp. – Key news

                                Exhibit 79:  International Business Machines Corp. – Key offerings

                                Exhibit 80:  International Business Machines Corp. – Segment focus

                11.9 Larsen & Toubro Ltd.       

                                Exhibit 81:  Larsen & Toubro Ltd. – Overview

                                Exhibit 82:  Larsen & Toubro Ltd. – Business segments

                                Exhibit 83:  Larsen & Toubro Ltd. – Key news

                                Exhibit 84:  Larsen & Toubro Ltd. – Key offerings

                                Exhibit 85:  Larsen & Toubro Ltd. – Segment focus

                11.10 Tata Consultancy Services Ltd.  

                                Exhibit 86:  Tata Consultancy Services Ltd. – Overview

                                Exhibit 87:  Tata Consultancy Services Ltd. – Business segments

                                Exhibit 88:  Tata Consultancy Services Ltd. – Key news

                                Exhibit 89:  Tata Consultancy Services Ltd. – Key offerings

                                Exhibit 90:  Tata Consultancy Services Ltd. – Segment focus

                11.11 Tech Mahindra Ltd.       

                                Exhibit 91:  Tech Mahindra Ltd. – Overview

                                Exhibit 92:  Tech Mahindra Ltd. – Business segments

                                Exhibit 93:  Tech Mahindra Ltd. – Key news

                                Exhibit 94:  Tech Mahindra Ltd. – Key offerings

                                Exhibit 95:  Tech Mahindra Ltd. – Segment focus

                11.12 Wipro Ltd.         

                                Exhibit 96:  Wipro Ltd. – Overview

                                Exhibit 97:  Wipro Ltd. – Business segments

                                Exhibit 98:  Wipro Ltd. – Key news

                                Exhibit 99:  Wipro Ltd. – Key offerings

                                Exhibit 100:  Wipro Ltd. – Segment focus

12. Appendix                            

                12.1 Scope of the report         

                                12.1.1 Market definition

                                12.1.2 Objectives

                                12.1.3 Notes and caveats

                12.2 Currency conversion rates for US$            

                                Exhibit 101:  Currency conversion rates for US$

                12.3 Research Methodology 

                                Exhibit 102:  Research Methodology

                                Exhibit 103:  Validation techniques employed for market sizing

                                Exhibit 104:  Information sources

                12.4 List of abbreviations        

                                Exhibit 105:  List of abbreviations

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