High 10 Avaya Alternate options & Rivals in 2023

Caught within the water with an out of date communications resolution? You’ve received loads of…

High 10 Avaya Alternate options & Rivals in 2023
Avaya Alternatives and Competitors

Caught within the water with an out of date communications resolution? You’ve received loads of choices.

Avaya is a well known cloud telephony supplier providing unified communications, VoIP providers, and speak to middle options for firms of all sizes. Avaya helps organizations collaborate effectively and arrange their workplaces wherever they’re.

Nevertheless, it won’t be the most effective resolution on your firm’s wants. Although Avaya helps distant employees, you would possibly search a extra versatile enterprise telephone system. Otherwise you would possibly want a extra reasonably priced choice that helps the third-party integrations your crew already makes use of.

So we’re serving to you evaluate the ten greatest Avaya alternate options. Our complete record of professionals, cons, greatest options, and costs.

  1. Nextiva
  2. Mitel
  3. Aircall
  4. OnSIP
  5. Phone.com
  6. CallHippo
  7. 8×8
  8. Zoom
  9. Vonage
  10. Dialpad

By the tip of this comparability information, you’ll higher perceive which Avaya opponents and alternate options will help your corporation wants.

Pressed for time? Look at this comparability desk of the highest three Avaya alternate options to see which options every service presents for the value.

Service Nextiva Aircall OnSIP
Month-to-month worth per consumer $17.95 $30 $49.95
High Options
  • HD audio/video calls & conferencing
  • Auto-attendants & IVR
  • Name recording
  • Name logs
  • Name Pop Notification
  • Softphone apps
  • Name forwarding
  • Actual-time name analytics & stories
  • Seamless third-party integrations
  • Toll-free telephone numbers
  • Audio conferencing
  • Name routing
  • IVR
  • Name queues
  • Energy dialer
  • Web site chat
  • Softphone app
  • Video conferencing
  • Offsite name recording

1. Nextiva

Nextiva is a whole cloud-based communication platform for firms of all sizes. It brings enterprise telephone, video conferencing, collaboration instruments, and buyer expertise options in a single resolution.

Nextiva earned the title of greatest enterprise telephone system by U.S. Information. Product assessment websites like G2 and Gartner positioned Nextiva on the prime of the trade.

Small companies flip to Nextiva for its reliability and all-around efficiency. It’s not a shock that it’s no stranger to many in-office deployments and for workers that do business from home.

For enterprises, Nextiva makes it simple to improve present on-premises tools with a scalable and safe enterprise communications resolution. Crew fascinated about Genesys, a lesser-known Avaya various, will respect Nextiva’s partnership with Five9 for enterprise contact middle wants.

Impartial VoIP knowledgeable, Prince Wealthy, offers his clear assessment of Nextiva within the video beneath:

Finest Nextiva Options

  • HD video calls Host limitless audio and video conferences, conferencing with messaging, and display sharing. Host or be part of a video convention name in simply a few clicks.
  • Superior name routing Use an intuitive telephone menu system to all the time ship callers to the precise division or individual. An auto-attendant is a digital receptionist that saves time and renders a constant buyer expertise.
  • Name recording Document calls and retailer them within the cloud. Name recordings help with high quality assurance, documenting important particulars from calls, and authorized compliance.
  • Cellular apps Nextiva offers customers a handy VoIP app with all of the performance you’d count on from a enterprise telephone (after which some). Obtainable for iOS and Android without cost.
  • Name forwarding Direct your inbound calls to any quantity or machine. You may intelligently ahead calls based mostly in your availability or a set schedule (enterprise hours, holidays, and many others.).
  • Name analytics Make certain who makes use of their VoIP telephone quantity with real-time name monitoring, detailed customized stories, and dashboards. Simply pull inbound and outbound name logs anytime you need.
  • Name Pop Present a greater buyer expertise by displaying related details about a caller earlier than they reply the telephone. This display pop function is a must have for gross sales and buyer help groups.
  • VoIP integrations Combine your cloud telephone system with the instruments your crew already makes use of, similar to Google, Microsoft, & Salesforce CRM.
  • Name flows Effortlessly construct out automated name workflows with an intuitive, drag-and-drop name move editor. Handle inbound calls, so that they attain a crew or get directed to the client help crew.

Reliability, safety, compliance, & help

Nextiva presents superior reliability with real-time standing updates. Due to eight factors of presence and carrier-grade information facilities, Nextiva presents a formidable 99.999% uptime with built-in 24/7 monitoring. Nextiva has you coated so you’ll be able to deal with serving clients. 

The Nextiva community meets and exceeds the safety requirements the ISO/IEC 27001 certification units. Together with 24/7 monitoring and encryption, the communications platform is SOC 2 compliant, PCI, GDPR, and HIPAA compliant.

Nextiva’s award-winning Superb Service helps clients over the telephone, electronic mail, and chat 24/7 if you happen to ever need assistance.


  • Straightforward and quick setup {and professional} onboarding
  • Limitless calling, digital faxing, and enterprise texting nationwide
  • Accounts get native telephone numbers and a toll-free quantity at no cost
  • 30+ SaaS API integrations for improved workforce productiveness
  • Product specialists provide coaching, video conferencing, and one-to-many webinars
  • Versatile pricing to pay month-to-month or maximize financial savings with a contract
  • Sturdy name middle and speak to middle options to scale your workflow


  • No free plan is out there 
  • Some IT departments want there have been extra admin privileges

How a lot does Nextiva value?

Nextiva presents three month-to-month worth plans for groups and firms of all sizes and wishes. Pricing varies based mostly on crew dimension and whether or not you select month-to-month or annual billing.

There’s one thing for everybody — listed below are your choices:

  • Important – This plan begins at $17.95 per consumer. It contains limitless calling, limitless peer-to-peer video calling, a complimentary toll-free quantity, voicemail-to-email notifications, integrations with Outlook and Google, and web faxing. This plan is good if you happen to’re beginning on a small scale.
  • Skilled – Beginning at $21.95 per consumer, this plan additionally offers you audio and video convention calls, crew collaboration, Name Pop, further voicemail options, and prolonged integrations. This plan is nice for small groups.
  • Enterprise – Beginning at $31.95 per consumer, you get limitless contributors for voice and video conferences, name recording, voicemail transcription, and much more integrations. This worth plan is greatest for each small and huge groups.

2. Mitel

Mitel is one other Avaya various that provides cloud-based and on-premises PBX options. They’re centered on making collaboration simple for bigger organizations. Mitel serves small companies, midsize, and enterprise companies.

Finest Mitel Options

  • Crew conferencing – Run on-line conferences, share your display, observe your agenda, and be part of simply from the communication platform.
  • Name administration – Put telephone calls on maintain, be part of a name, park or unpark a name, or reply a name based mostly on the extension or group.
  • Dialer apps – With softphone apps for Home windows, macOS, iOS, and Android telephones, you’ll be able to talk from wherever with an web connection.

Reliability, safety, compliance, & help

MiCloud Join, Mitel’s cloud-based PBX, has 14 information facilities world wide, hosted on Google Cloud Platform. Mitel is SOC 2 and HIPAA compliant. It presents 24/7 buyer help obtainable by telephone.


  • Usually excessive uptime and reliability
  • Enterprise integrations with the likes of Microsoft Outlook and Salesforce
  • Customers just like the highly effective dialer performance


  • Requires an in depth onboarding and setup cycle
  • Lack of clear pricing on the web site
  • Troublesome to get in contact with buyer help

How a lot does Mitel value?

Mitel presents three plans. You don’t must decide to a single plan. As a substitute, you’ll be able to add customers to totally different plans on the similar time, so that you solely pay for the plans and options you want.

  • Necessities – The bottom plan begins at $20.99 per consumer monthly and contains primary PBX options, collaboration, and conferencing.
  • Premier – This plan begins at $26.59 per consumer monthly and contains all Necessities performance, in addition to name recording, voicemail transcription, and integration together with your CRM.
  • Elite – Begins at $38.49 per consumer monthly and contains all cloud telephony options.

3. Aircall

Aircall is cloud-based name middle software program for groups. Their purpose is to make telephone help simple to handle. Aircall integrates with key enterprise instruments like CRM platforms and helpdesk options (and plenty of others).

Finest Aircall Options

  • IVR Routing – Automate name filtering with Interactive Voice Response (IVR). It lets callers work together with a pc earlier than reaching a rep and helps you reply effectively.
  • Worldwide numbers – Get native and worldwide numbers for your corporation in additional than 100 nations, so you’ll be able to all the time preserve a neighborhood presence.
  • Extensions – Give crew members a personalised three-digit extension to allow them to shortly attain one another.

Reliability, safety, compliance, & help

Aircall stories 99.99% uptime due to seven worldwide information facilities supplied by Amazon Net Providers (AWS). Nevertheless, in line with StatusGator, Aircall experiences reliability points on a month-to-month foundation. These are largely small delays and community points.

Aircall makes use of AWS as a internet hosting supplier, which holds certifications like ISO 27001, SOC 2, PCI DSS, and FedRAMP for a safe setup. It’s also HIPAA and GDPR-compliant.

Aircall operates a information base and presents telephone, chat, and ticket requests for help.


  • Customers say it’s simple to arrange and deploy
  • A rising ecosystem of third-party integrations 
  • Customers just like the Energy Dialer and name teaching options  


  • Poor buyer help critiques; many say reps upsell slightly than assist
  • Reviewers say the system is “buggy,” “unreliable,” and “down each week”
  • Customers report unorganized and inaccurate information switch between integrations
  • Many imagine it presents the identical options as inexpensive choices

How a lot does Aircall value?

Aircall presents two predetermined pricing plans, together with a customized quote choice if you happen to want a extra personalized bundle. Plans include a free trial.

  • Necessities – Begins at $30 per consumer monthly and contains limitless inbound calls (minus toll-free), integrations, name recording, IVR, voicemail, click-to-dial, and telephone help.
  • Skilled – Begins at $50 per consumer monthly and provides superior name analytics, name monitoring, name tagging, and superior gross sales options to the combination. You additionally get a devoted account supervisor.

4. OnSIP

OnSIP is a hosted PBX telephone system for distant groups. It’s designed for small and medium companies. Their VoIP options promise a whole telephone system alternative in lower than an hour, together with softphone apps, helpful name administration options, and video conferencing.

The corporate was most just lately acquired by Ooma on September 1, 2022. Earlier, Intrado acquired OnSIP in the summertime of 2020. 

Finest OnSIP Options

  • Web site chat – Web site guests can voice or video chat together with your gross sales crew. The Professional model additionally contains display sharing and analytics.
  • Voicemail-to-email – Obtain voicemail messages in your electronic mail inbox so you’ll be able to learn and reread them in a spot you already test commonly—and reply sooner.
  • Auto-attendant – Give your callers intuitive menu choices so you’ll be able to intelligently route inbound calls to the precise individual or crew.

Reliability, safety, compliance, & help

OnSIP leases two information facilities in the USA and operates its personal redundant bodily networks and techniques with {hardware} from Dell, Cisco, and Juniper. OnSIP can also be PCI and HIPAA-compliant.

Relating to buyer help, OnSIP has a web page for real-time help that lists crew members you’ll be able to join with over the telephone or a video name.


  • Straightforward setup and easy interface
  • Easy APIs for builders to construct RTC purposes of their very own
  • Critiques point out fast customer support responses 


  • Reviewers say sound steadily cuts out and calls drop
  • Customers declare it’s troublesome to alter names/extensions after agent turnover
  • Name recording storage required third-party storage APIs – Amazon Easy Storage Service (S3), Google Cloud Storage, or Rackspace
  • Video chat solely obtainable in the most costly plan

How a lot does OnSIP Value?

OnSIP offers three pricing choices, however you’ll be able to customise any plan by including particular options for a further upcharge.

  • Primary Plan – Begins at $49.95 monthly per account, plus 3.2 cents per minute. Many options on this plan have restricted capability and include further prices if you wish to improve them.
  • Limitless Plan – Prices $18.95 monthly per consumer and contains new desk telephones or headsets for brand new accounts. Nevertheless, there’s a five-user minimal to make use of this plan.
  • Sayso Voice & Video Chat – Prices as much as $49.95 monthly and permits you to obtain voice and video calls immediately by means of your web site.

5. Telephone.com

Telephone.com is a VoIP telephone service for U.S.-based clients. They serve entrepreneurs and rising companies, providing simple implementation and enterprise options at a fraction of the fee.

Finest Telephone.com Options

  • Audio conferencing – Join as much as 300 contributors from wherever on the earth in high-definition voice high quality. Make your conferences password-protected for optimum safety.
  • Name queues – Route incoming calls to a selected group of telephone numbers and join with the primary obtainable agent.
  • Customized (self-importance) numbers – Straightforward-to-remember telephone numbers, like 800-FLOWERS.

Reliability, safety, compliance, & help

Telephone.com doesn’t disclose its redundancy strategies however stories excessive uptimes. Telephone.com makes use of high-grade SSL encryption and triple DES encryption for video conferences. Telephone.com is PCI, HIPAA, and HITECH compliant. It additionally presents multilingual 24/7 help over chat, telephone, and electronic mail.


  • Aggressive pricing
  • 30-day money-back assure
  • Quantity reductions


  • Critiques on social media point out that the system is “not user-friendly” and troublesome to arrange and totally combine
  • Minute bundles and extensions get costly for bigger companies
  • Superior options solely obtainable as an upcharge or within the highest-priced plan
  • Blended critiques on buyer help

How a lot does Telephone.com value?

Telephone.com presents three pricing plans, two of that are metered, and one is limitless. All plans embrace 50 options.

  • Primary – Priced at $14.99 per consumer monthly. It contains 500 pooled minutes and 1,000 textual content messages every month and one native or toll-free quantity.
  • Plus Account – Prices $19.99 per consumer monthly. In comparison with the Base Account, it comes with limitless minutes and textual content messages, in addition to premium maintain music and the voicemail-to-text function.
  • Limitless Extension – At $29.99 per consumer monthly, you get 100-participant video conferencing, name recording, CRM integration, and name analytics (together with all the things included in metered plans).

6. CallHippo

CallHippo is a worthy Avaya various. They make it simple to get a telephone quantity in 50+ nations world wide. In accordance with CallHippo, you should buy a cloud telephone system and get it up and working in just some minutes.

Finest CallHippo Options

  • Name barging – Monitor your reps’ calls silently.
  • Name analytics – Observe the efficiency of your telephone help. Measure indicators like the proportion of missed calls, agent name load, common deal with time, and extra.
  • International Join – Know the timezone of worldwide contacts so you’ll be able to all the time name on the proper time.

Reliability, safety, compliance, & help

Primarily based on CallHippo’s standing web page, they’ve solely had one main outage in 2020, though their uptime information is proscribed. There’s no info on the info facilities they use or their safety compliance and certificates. CallHippo presents 24/7 help by means of its help portal.


  • Straightforward-to-use interface
  • Quick buyer help instances


  • Customers say the telephone app and system routinely crash; critiques additionally point out sudden name drops and low-quality calls
  • Most options solely obtainable within the highest-priced plan
  • Prospects have reported circumstances of overbilling on assessment websites

How a lot does CallHippo value?

CallHippo’s pricing is split into three plans. Nevertheless, you’ll be able to create a tailored resolution with further options like name and voicemail transcription, name monitoring insights, telephone quantity masking, click-to-call, and extra for an additional charge monthly.

CallHippo’s commonplace plans are:

  • Bronze – Begins at $20 per consumer monthly and features a free quantity, forward-to-device, SMS (with further expenses), voicemail, groups, shared inbox, and name high quality enhancement. This plan is good for small groups.
  • Silver – Prices $30 per consumer monthly and contains name recording, IVR, name queueing, working hours, name cascading, pause-resume recording, and extra. This plan is aimed toward fast-growing groups.
  • Platinum – For $50 per consumer monthly, you get Energy Dialer, name switch, convention calling, exterior name routing, stories through electronic mail, forwarding to a number of gadgets (with name forwarding expenses), name barging, and name whisper. It’s aimed toward massive SMB gross sales, help, and advertising groups.

7. 8×8

8×8 is a supplier of cloud-based enterprise telephone techniques. Their providers embrace voice, video, messaging, and speak to middle options. In addition they provide real-time enterprise analytics and intelligence throughout channels.

Finest 8×8 Options

  • All-in-one app – Use a single app for desktop and cell for collaboration over voice, video, non-public chat, and crew chat.
  • Analytics – See aggregated analytics for all of your cloud communications. Determine traits, resolve points, and make the most effective choices based mostly on correct information.
  • Video conferencing – Schedule conferences from Google and Microsoft calendars, create devoted digital assembly areas, and report conferences on the cloud for simple reference.

Reliability, safety, compliance, & help

8×8 makes use of a number of redundant {hardware} and software program techniques to forestall downtime throughout outages. Nevertheless, uptimes will not be disclosed. 8×8 is HIPAA, GDPR, and ISO 27001 compliant and meets NIST/FIPS encryption requirements, in addition to FCC and CSA requirements. They provide 24/7 help over the net, dwell chat, and telephone, in addition to a information database.


  • Straightforward setup
  • Characteristic-rich desktop and cell apps
  • Useful customer support


  • Reviewers report connectivity points and dropped calls that are likely to happen proper after updates (which they declare are “fixed”) 
  • Customers point out lengthy wait instances for buyer help
  • Prospects want there was extra help for third-party integrations

How a lot does 8×8 value?

8×8 offers you three plans to select from based mostly in your wants:

  • Categorical – Begins at $15 per consumer monthly for as much as 5 customers. It contains limitless calling within the U.S. and Canada, auto-attendant, maintain music, voicemail, HD audio and video conferencing, and crew messaging. This plan doesn’t present 24/7 buyer help.
  • X2 – Priced at $28 per consumer monthly, you’ll obtain limitless voice calls to 14 nations, multi-level auto attendant, name queues, voicemail transcription, third-party integrations, and options from the Categorical plan.
  • X4 – For $57 per consumer monthly, you get limitless voice calling to 48 nations, name high quality reporting, supervisor analytics, name whisper, name barging, and options from the lower-priced plans.

8. Zoom

Zoom is a well known video assembly software program resolution, however in addition they provide a digital telephone system known as Zoom Telephone. It’s a VoIP service supplier with enterprise-class options that allows you to streamline voice communications.

Finest Zoom Telephone Options

  • Elevate to a gathering – You may flip a telephone name right into a full-featured Zoom assembly with out asking contributors to hitch manually. Nice for calls that spontaneously flip into extra in-depth conferences.
  • Voicemail notification and transcription – Get notified of your new voicemail messages and handle them from any machine.
  • Integrations – You may combine your telephone service with a CCaaS resolution, your CRM, Google, Slack, and extra.

Reliability, safety, compliance, & help

Zoom makes use of 9 geographically distributed information facilities to supply steady service. Zoom skilled fairly just a few security issues in recent times; they lastly rolled out end-to-end name encryption utilizing AES256 in late 2020. Zoom is SOC 2, CCPA, GDPR, HIPAA, PIPEDA, and PHIPA compliant.

Zoom customers have entry to help from their Data Base, Zoom Group, and chatbot. They’ll additionally submit net tickets. Solely subscription plans larger than $50/month obtain dwell chat help. Solely clients with subscription plans larger than $200/month can entry dwell telephone help. 


  • Consumer-friendly interface
  • Straightforward to modify between gadgets in real-time
  • Good audio high quality


  • Reviewers say the setup is difficult and admin menus are complicated
  • Customers discover that frequent updates usually trigger the system to crash
  • Some reviewers imagine buyer help is “unsatisfactory”
  • Not cost-effective to scale 

How a lot does Zoom Telephone value?

Zoom Telephone presents three pricing plans, however you may as well request paid add-ons like toll-free numbers, further telephone numbers, {hardware} leasing, premier developer help, and extra. Their commonplace plans embrace:

  • U.S. & Canada Metered – This pay-as-you-go plan begins at $10 per consumer every month. It features a U.S. & Canada quantity, home SMS and MMS, inbound calling, enterprise integrations, and outbound metered calling.
  • U.S. & Canada Limitless – Beginning at $15 per consumer monthly, this plan presents limitless calling throughout the U.S. and Canada and the identical options within the primary metered plan. You may also add-on calling to 19 extra nations.
  • Professional International Choose – Pricing begins at $20 per consumer monthly and provides you a direct dial quantity, limitless home calling in 40+ nations, and all the things from the opposite plans.

9. Vonage

Vonage Enterprise presents a spread of enterprise communication options, together with unified communications, a cloud contact middle, and communications API. Their options help flexibility, mobility, and collaboration.

Finest Vonage Options

  • Name flip – Seamlessly switch calls from cell to desk telephone or vice versa.
  • Vonage Attain – SMS automation for creating significant engagement in each stage of the client journey.
  • Name logs – Get detailed name data to see name exercise, instructions of calls, name length, and name quantity to be sure you add or cut back your agent capability as wanted.

Reliability, safety, compliance, & help

Vonage is powered by Amazon Net Providers (AWS) and makes use of multi-level fail-safes, backups, and catastrophe restoration procedures. Their common uptime is 99.999%. Vonage is HIPAA, HITECH, HITRUST, and PCI compliant.

Vonage presents technical help 24/7 over the telephone. In addition they allow you to create a case by means of their help portal.


  • Straightforward setup
  • Clear consumer interface and app
  • You can also make modifications to your account through the net portal
  • Pleasant customer support


  • Critiques point out “uneven” sound high quality and dropped calls
  • Prospects say Vonage numbers get flagged as spam greater than different VoIP providers
  • Admin reviewers say the apps take up a whole lot of RAM, slowing down techniques
  • 24/7 help is simply a premium function
  • Many reviewers point out lengthy wait instances for buyer help/problem decision

How a lot does Vonage value?

Vonage presents three pricing plans and permits customers to customise every plan with add-on options for a further worth.

  • Cellular – Begins at $19.99 monthly per line. Options embrace limitless calls (within the US, Canada, and Mexico), limitless SMS (within the U.S. and Canada), their app middle with 20+ integrations, and limitless crew messaging.
  • Premium – Begins at $29.99 monthly per line. On prime of all Cellular options, it provides availability on IP desk telephones, in addition to limitless video conferencing for as much as 100 contributors, auto-attendant, and CRM integrations.
  • Superior – Begins at $39.99 monthly per line. This plan provides name recording, name teams, visible voicemail, and white-glove setup to the combination.

10. Dialpad

Dialpad is a cloud communication platform powered by synthetic intelligence (AI). It’s constructed for startups, small companies, and bigger companies. Dialpad connects individuals by means of voice, video, messaging, and on-line conferences.

 Finest Dialpad Options

  • Display screen seize – Document brokers’ complete screens throughout buyer calls so you’ll be able to higher perceive agent efficiency and provides useful suggestions.
  • Voice Intelligence (Vi) – Automated note-taking, buyer sentiment detection, and different clever options that make brokers extra environment friendly.
  • Name blocking – Robotically block spammy inbound calls based mostly on a spam rating. You may also ship them to voicemail or get the caller to state their title earlier than you reply.

Reliability, safety, compliance, & help

Dialpad makes use of a worldwide community of information facilities, which supplies them redundancy and protects towards downtime. The corporate claims a 100% uptime Service Degree Settlement for his or her Enterprise customers. Dialpad is SOC 2, GDPR, and HIPAA/BAA compliant.

Dialpad presents on-line help by means of its buyer portal. However solely their Professional and Enterprise plans embrace 24/7 telephone help.


  • AI-powered options like real-time transcription and post-call summaries
  • Excessive uptime and reliability for Enterprise customers 
  • Straightforward deployment


  • Many reviewers declare the software program has a steep studying curve
  • Critiques point out dropped calls, poor audio high quality, and app glitches
  • Prospects want there was an auto-creation of leads while you take an inbound name from an unknown contact
  • Customers say buyer help usually takes 5-7 days for a decision

How a lot does Dialpad value?

Dialpad presents three plans with a spread of options and with a minimal variety of licenses for the upper tiers. Normal and Professional include a free 14-day trial.

  • Normal – Pricing begins from $23 per consumer monthly. This contains limitless calling (in your nation, the US, and Canada), SMS, and MMS (US and Canada solely), primary name controls, voicemail greetings, voicemail transcription, net and chat help, and Microsoft and Google integrations.
  • Professional – Begins at $35 per consumer monthly and requires a minimal of three licenses. This plan contains all the things within the Normal plan, plus native help in 70+ nations, international SMS, Salesforce integration, APIs, off-hours routing, and 24/7 dwell agent help.
  • Enterprise – A minimal of 100 licenses. This plan contains all of Dialpad’s options from the Professional plan and information retention insurance policies, further third-party integrations, and precedence dwell agent help. For pricing, you’ll must contact their gross sales crew.

Avaya Isn’t the Solely VoIP Answer — Extra Prospects Advocate Nextiva

Nextiva Cloud Phone System: Desk phone, laptop with a video conference, mobile apps, and conversations.

Avaya has been round for some time and has a lot to supply, nevertheless it falls quick when in comparison with Nextiva. Nextiva is a top-rated and advisable VoIP service with award-winning 24/7 buyer help. 

On GetVoIP, Nextiva earned a 4.7 out of 5-star ranking, with over 93% of shoppers recommending it. When the 2 suppliers have been in contrast on Gartner Peer Insights, Nextiva was by far the extra advisable alternative. 

Actual Nextiva customers say our VoIP resolution makes their lives simpler, helps them improve productiveness, and makes powerful transitions to distant work or cloud migrations sooner and easier.

Nextiva is the best Avaya alternative (Gartner Peer Insights Comparison)
Nextiva vs. Avaya on Gartner Peer Insights (March 21, 2023)

Nextiva places safety and reliability on the forefront. With 24/7 community monitoring, there’s no want to fret if your corporation telephone service is working. And if you happen to need assistance, Nextiva’s Superb Service is there for dwell buyer help.

Plus, Nextiva presents 40+ VoIP options your crew can leverage to streamline enterprise communications and maximize each alternative when connecting with clients. In case you’re trying to take advantage of out of communication and collaboration over the telephone, video, and messaging, take a look at Nextiva’s pricing and discover a plan that’s proper for your corporation wants.

The Finest Avaya Various is Right here

Nextiva’s enterprise VoIP platform has your enterprise coated wherever individuals work.

Avaya, Mitel, Aircall, OnSIP, Telephone.com, CallHippo, 8×8, Zoom, Vonage, and Dialpad don’t have any relationship with Nextiva, Inc. and are the registered logos of their respective house owners.